Legal
Privacy Policy
Protecting your personal data matters to us. Below we inform you, in accordance with the GDPR, about how your data is processed.
1. Controller
Custom Watches by Christian Wahnsiedler, Christian Wahnsiedler
Markgrafendamm 33, 10245 Berlin, Germany
Email: cwcustomwatches@gmail.com
Phone: +49 173 412 5665
2. Hosting & server logs
Our website is hosted by Vercel Inc. On access, technical data (server log files) is processed automatically: IP address, date/time, requested page, browser and operating system. Legal basis: Art. 6 (1) (f) GDPR (provision and security of the website).
3. Contact & enquiry form
If you contact us via a form or by email, we process your name, email address and message to handle the enquiry. Delivery is handled technically by our provider Resend, Inc. Legal basis: Art. 6 (1) (b) and (f) GDPR.
4. Enquiry, order & payment
All watches are made to order. To handle your request we process your contact, billing and shipping data. Payment is made by invoice / bank transfer; we do not collect payment data (e.g. card numbers) via the website. Legal basis: Art. 6 (1) (b) GDPR (performance of contract).
5. Media delivery
Images and media may be delivered via a content delivery service (e.g. Cloudflare) to improve load times, which may process your IP address. Legal basis: Art. 6 (1) (f) GDPR.
6. Cookies & marketing
Necessary cookies: We use technically necessary cookies (e.g. to remember your language choice and your cookie consent). These are required for the site to operate. We embed no analytics services such as Google Analytics.
Marketing – X Pixel: With your explicit consent we embed the pixel of X (Twitter International Unlimited Company, One Cumberland Place, Fenian Street, Dublin 2, Ireland) to measure how our ads perform. This may set cookies and, on a successful enquiry, transmit an event (without your email address) to X. The legal basis is your consent (Art. 6 (1) (a) GDPR). The pixel loads only after your consent; without consent no marketing cookies are set and no data is sent to X.
Click identifier (twclid): If you reach us via an X ad, the address may contain a click parameter (twclid). We store it in a first-party cookie (approx. 30 days) to attribute an enquiry to the corresponding ad (reach measurement). We transmit the twclid to X only if you have consented to marketing.
You can change or withdraw your consent at any time with future effect via “Cookie settings” in the footer.
7. Your rights
You have the right to access, rectification, erasure, restriction of processing, data portability and objection. You may withdraw consent at any time with future effect. You also have the right to lodge a complaint with a data protection supervisory authority.
8. Retention period
We store personal data only as long as necessary for the stated purposes or as required by statutory retention periods (in particular commercial and tax law).
This text was prepared with care but does not replace individual legal advice. Please have it reviewed by a lawyer before going live.